24/7 Phone Response
A real person answers, day or night, and dispatches a crew.
When a storm tears off shingles or water is pouring through your ceiling, every hour counts. Roofex answers the phone 24/7 and gets a crew to your property fast to stop the damage.
Overview
Roofing emergencies do not wait for business hours. A wind-lifted section of shingles, a fallen branch or a sudden interior leak can cause thousands of dollars of damage to insulation, drywall, flooring and belongings within hours. The priority is simple: stop the water, secure the structure, and stabilise the situation until a permanent repair can be made.
Our emergency crews are on call around the clock, every day of the year. We arrive with tarps, plywood, sealants and water-mitigation equipment, and we work in the dark and in bad weather when it is safe to do so. We photograph everything for your insurance claim and provide a written scope for the permanent repair.
Once the immediate threat is controlled we schedule the permanent fix — usually within days — and coordinate directly with your insurer so the process is as painless as possible during a stressful time.
What’s included
A real person answers, day or night, and dispatches a crew.
Heavy-duty tarping to stop water intrusion immediately.
Securing damaged decking and structure after impact or collapse.
Interior water control to protect ceilings, insulation and belongings.
Follow-up scheduling for a lasting repair, usually within days.
Full photo documentation and reporting for your claim.
Why choose Roofex
Every project is managed by a dedicated Roofex supervisor and documented from inspection to handover. Licensed & Insured — MO Contractor #MO-482913 · Fully insured — $2M general liability.
Our process
Reach a real person any time — describe the emergency and we dispatch.
The nearest crew is sent with tarping and mitigation equipment.
We stop water intrusion and secure the structure.
Damage is photographed and reported for your insurance claim.
We schedule and complete the lasting repair.
Frequently asked
Yes. Our emergency line is staffed around the clock, every day of the year, and crews are dispatched as soon as it is safe to work.
For most of the Kansas City metro we aim to be on site within a few hours, weather and traffic permitting. We will give you an honest ETA when you call.
Move valuables away from the leak, place buckets and towels, and if it is safe, turn off power to affected areas. Do not climb onto a wet or storm-damaged roof yourself.
Still have a question? Contact our team — we are happy to help.
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Learn moreReady when you are
Talk to a certified Roofex advisor today. We inspect, document and quote — with fixed pricing and zero pressure.